Frequently asked questions

Text to speech (TTS) is a technology that converts written text into spoken audio. Narration Box lets you generate natural, humanlike speech in 80+ languages with accents, no mic or voice actor needed.

An AI narrator is a voice generated using artificial intelligence. Unlike basic robotic voices, Narration Box's AI narrators come with real emotions like whispering, excited, calm, or angry, making your content feel real.

Narration Box is used by YouTube creators, course creators, product teams, authors, marketing teams, and anyone who wants to generate realistic voiceovers without recording their own voice.

Yes. You don't need to know editing, scripting, or voiceover tools. Just paste your text, pick a voice, and click generate. You can even drag, rearrange, or add pauses, just like editing a doc.

Absolutely. There are no length limits, create 30-minute explainers, full-length audiobooks, or multi-speaker podcasts without breaking the flow or splitting into batches.

Yes. Narration Box supports 80+ languages with accents, from Spanish and Hindi to Arabic and French. You can even mix languages within the same project.

Very. Our AI narrators include natural pauses, filler words like "umm" and "huh," and even emotional expressions, making them sound nearly indistinguishable from real humans.

Yes. Narration Box now supports voice cloning, allowing you to create a lifelike AI version of your own voice in just minutes. You can use your cloned voice for audiobooks, podcasts, videos, courses, and mor scalable and consistent across any project.

Coming soon. Our upcoming API will let you integrate text-to-speech into your product, LMS, app, or automation flow, with full control over voice, rate, emotion, and output.

Yes. We have team plans for businesses, agencies, and schools. If you need bulk usage, multiple seats, or white-label options, reach out to us.

All promotional offers, discount codes, and special pricing apply exclusively to self-serve subscription plans. Discounts do not apply to enterprise plans, multi-license agreements, or custom contracts. For enterprise or bulk licensing inquiries, please contact our sales team directly. Any custom pricing must be explicitly agreed to in writing.

The standard rate is 25% of the eligible amount a new customer actually pays, for up to 12 months. The eligible amount excludes discounts, taxes, refunds, and chargebacks. Affiliates who joined under earlier terms keep their previously agreed rate unless it changes as their agreement allows, with notice. Read the Affiliate Program Terms

Up to 12 months per referred customer, counted from that customer's first successful subscription payment. Commission stops earlier if the customer cancels, and payments made after the 12-month window do not earn commission.

Each commission stays pending for 90 calendar days after the payment it relates to, while refunds, disputes, fraud, and eligibility are reviewed. Approved commission is then added to your balance and paid on the payout schedule shown in your affiliate portal, once any required payout and identity verification is complete. Read the Affiliate Program Terms

You need at least $50 in approved commission to receive a payout. A smaller approved balance carries forward until it reaches $50.

No. Purchases through accounts you own or control, accounts created mainly to generate commission, duplicate accounts, and artificial signups do not earn commission. Referral abuse can lead to withheld commission and removal from the program. Read the Affiliate Program Terms

A cancelled subscription stops earning new commission. Commission tied to a refunded, disputed, fraudulent, or unauthorized payment is not eligible and may be rejected or reversed, including after approval. Read the Affiliate Program Terms

No. Commission applies only to genuinely new paying customers. Existing Narration Box customers, custom enterprise contracts, and independently negotiated deals are excluded unless Narration Box approves them in writing.

Qualified creators, agencies, and strategic partners can ask for a negotiated rate of up to 40%. A higher rate applies only once it is agreed in writing.

Apply through the affiliate portal. Applications may be reviewed before approval, so access is not always immediate. Approved affiliates get a dashboard with their referral link, tracked referrals, commission status, and payout status. Read the Affiliate Program Terms

The best fit is a partner who already reaches creators, authors, educators, agencies, SaaS teams, marketers, publishers, or people buying AI voice, audiobook, course, or text-to-speech tools.

Yes. Tutorials, demos, reviews, comparisons, templates, and production guides are good fits as long as the claims are accurate and the promotion is not misleading.

Yes. Disclose your affiliate relationship where required, and keep claims accurate. Spam, misleading or deceptive ads, impersonation, and unauthorized use of the Narration Box name or branding are not allowed. Read the Affiliate Program Terms

On a paid plan, you can buy a top-up of extra words or voice clones from the app at any time. Top-ups are prepaid, so you are never billed automatically for going over your allowance. On the Free plan, you need to wait until your next monthly reset or upgrade to a paid plan.

It depends on your plan. Extra words cost $2 per 1,000 on Plus, $1.50 on Pro, and $1 on Scale. Voice clones come in packs of 5: $25 on Plus ($5 each), $17.50 on Pro ($3.50 each), and $10 on Scale ($2 each). The minimum purchase is 10,000 words or 1 pack of voice clones. Rates are the same on monthly and annual billing.

No. Top-ups roll over from month to month until you use them. Your plan's monthly words and voice clones are always used first, and your top-up balance is only used after they run out.

No. Top-ups need an active paid plan. Upgrade to Plus, Pro, or Scale first, then buy a top-up from the app.

You keep it. Your unused top-up balance stays on your account, and you can use it again once you resubscribe to a paid plan.

No. A voice clone counts toward your allowance once it is created successfully, even if you delete it later.

Only for the unused part. Words or voice clones you have already used from a top-up cannot be refunded.

That is a step introduced by our payments processing partner Stripe for enhancing your security.

Your quota will be changed according to the plan you downgrade or upgrade to.

No. Any unused words included in your monthly plan expire at the end of the billing cycle and do not carry over. When the next billing cycle starts, your allowance resets to the amount included in your plan, and the unused balance from the previous cycle is set to zero.

As of today, Narration Box supports all debit and credit cards.

Once you are logged in to your account and are on the home screen, you can upgrade your plan by clicking on the Billing button on the left sidebar. You will be asked to verify your email as your billing info is sensitive. Once you have verified your email, you will see an Update plan button, clicking on which, will show you all the plans and option to upgrade.

Once you are logged in to your account and are on the home screen, you can upgrade your plan by clicking on the Billing button on the left sidebar. You will be asked to verify your email as your billing info is sensitive. Once you have verified your email, you will see an Update plan button, clicking on which, will show you all the plans and option to upgrade.

If you are on a paid plan, you need to have at least one payment method on file at any given time. If you have multiple payment methods added, you can remove one by clicking on the Billing button on the left sidebar. You will be asked to verify your email as you billing info is sensitive info. Once you have verified your email, you will see the Payment Method section where you can view and manage your payment methods.

If you choose to cancel your subscription or for some reason your subscription doesn't auto-renew and you move to the free plan, your content will not be deleted or any other changes will not be made to the content you created during your subscription was running.

Monthly subscription is charged every month while annual subscription is charged once an year. Annual subscriptions are better because you save a whopping 20% on any plan when you choose to pay only once a year.

When your subscription is due, we will make a charge attempt on your payment method. If an attempt fails, after one week, your subscription will be cancelled. If your payment method is having any issues, you can add another or reach out to us.

You can ask for a refund within 10 days of the start of the billing period given that you have not used more than 2000 words. Additionally, if you created one or more premium voice clones, we will deduct $1 per voice clone from your refund amount.

You can add a payment method by clicking on the Billing button on the left sidebar. You will be asked to verify your email as you billing info is sensitive info. Once you have verified your email, you will see a “Add payment method button”

You can find your invoices under the “INVOICE HISTORY” section in the billing portal.

Payments can fail due to several reasons. The most common ones according to our payments partner are: 1. Your bank declined the payment 2. Your card has insufficient funds 3. The payment was not verified on your end. Some banks require an extra verification step. If your bank is one of them, please make sure you follow all verification steps when you are paying for the first time.

All promotional offers, discount codes, and special pricing apply exclusively to self-serve subscription plans. Discounts do not apply to enterprise plans, multi-license agreements, or custom contracts. For enterprise or bulk licensing inquiries, please contact our sales team directly. Any custom pricing must be explicitly agreed to in writing.

Yes. We offer custom enterprise plans with higher usage limits, premium support, invoicing, and security agreements tailored to your organization's needs.

Yes. We support multi-user access and shared workspaces for teams. You can manage projects together, assign roles, and streamline audio production workflows.

Yes. Our upcoming API allows seamless integration into your LMS, CMS, or internal systems, enabling bulk TTS generation, automation, and multilingual content delivery at scale.

We use encrypted data storage and HTTPS across all endpoints. For enterprise clients, we offer custom Data Processing Agreements (DPAs) and can discuss additional compliance needs like SOC 2, GDPR, or HIPAA readiness.

Yes. Uploaded files are encrypted at rest and never used for training or shared with any third party. You retain full ownership of your content and generated audio.

Yes. We support long-form content (e.g., course modules, books, product documentation) with no rate or batching limits. We also offer custom SLAs for high-volume workflows.

Yes. With legal consent, we can help you clone your brand or executive voice for scalable content generation, perfect for consistent voice across support docs, walkthroughs, or multilingual training.

Yes. Narration Box supports 80+ languages with accents, and our upcoming AI dubbing feature will allow full localization workflows — with auto-translation and voice syncing built in.

Yes. We're open to white-label, OEM, and partner integrations. If you're looking to embed voice generation in your own platform or resell it, we're happy to discuss custom licensing.

Please reach out to sales@narrationbox.com or fill the form above. We'll get back within 24 hours to set up a walkthrough tailored to your use case.

Narration Box uses advanced AI narrators from Google and Azure to instantly convert any written text into expressive speech. You just paste your content, select a voice, and hit generate– it's that simple.

Yes. Narration Box supports SSML fine-tuning, you can adjust speaking rate, emotion, and pauses for each block. It even supports filler words like 'umm' and 'huh' for realism.

No. Unlike many tools, Narration Box handles long-form content without splitting or batching. You can generate 20-minute explainers, audiobooks, or lectures in one go.

Yes. The block-based editor lets you assign different voices and languages to each text block, so you can mix narrators and accents in a single project effortlessly.

Narration Box uses premium neural voices that sound highly realistic. Many voices include emotions like angry, calm, and whispering, plus natural phrasing and pacing.

Narration Box supports 80+ languages with accents, including English (US, UK, Indian), Spanish, French, Hindi, Arabic, Japanese, and many more.

Yes. All audio generated through Narration Box can be used for commercial purposes, including YouTube videos, ads, eLearning content, and podcasts.

Word limits depend on your plan, but Narration Box has no hard technical limits, and you can always upgrade or add word credits if needed.

No installation required. Narration Box works directly in your browser on desktop and mobile, just sign up and start creating.

Yes. You can export your audio in MP3, WAV and other formats instantly. We also support sharing via link for feedback or team collaboration.

No, style instructions are only available for Enbee V2 voices and not for Enbee V1 and cloned voices.

Yes. Upload a short, clean sample of a voice you own or have permission to use, or record one in the browser, and the clone becomes a narrator you can use in the Studio like any other voice.

It takes less than a minute. Just upload a short clean voice sample, our system processes it instantly and your cloned voice will be ready to speak anything you type.

Voice cloning can be used for narrating audiobooks, creating multilingual content, podcasting, corporate training, branding, accessibility content, or preserving your voice across projects, all without re-recording every time.

Only with clear legal consent. Narration Box does not support or encourage unauthorized voice cloning. Every upload must be accompanied by terms of use and approval from the voice owner.

Yes - when used with the proper consent. Using someone else's voice without their permission may violate privacy, copyright, or impersonation laws depending on your country.

Yes. We use a state-of-the-art TTS engine trained on expressive and emotionally adaptive models, so your cloned voice sounds natural, fluid, and expressive, not flat or robotic.

Yes. Once your voice is cloned, you can use it in commercial videos, courses, product walkthroughs, or any monetized content, provided it's your own voice or you have rights to use it.

Your voice data is securely encrypted and never shared. We don't sell or reuse any voice data without explicit permission, and you have full control to delete your voice at any time.

Voice cloning may be part of a separate plan or an add-on. Final pricing will be announced during launch. You can join the waitlist to be the first to access it.

You will be able to re-clone or refine your voice by uploading new samples, especially if you want a different tone, clarity, or pacing in future versions.

Narration Box Studio is a text-to-speech editing environment built around editable blocks. You can import or write a script, assign narrators and delivery settings, generate speech, revise sections, and export the finished project.

Yes. Assign different narrators to different blocks to create conversations, interviews, dialogue, training scenarios, podcasts, or character scenes.

Yes. Edit the block that needs a change, adjust its voice or delivery if needed, and regenerate that block without rebuilding finished audio elsewhere in the project.

Use a short style instruction to describe the overall delivery, then add inline expression cues such as [whispering], [excited], or [sad] where the read should change.

Depending on the selected voice and product surface, you can adjust speed, add pauses, guide delivery with style instructions, and save pronunciation rules for supported Enbee V1 voices.

Yes. You can start with pasted text, import a supported URL, or upload supported documents and organize the imported content into editable blocks.

Yes. You can assign a permitted voice clone to blocks like any other narrator. Only clone voices you own or have authorization to use.

The Studio supports exporting a finished project as one file or splitting the output by blocks. Available formats depend on the selected export options and product surface.

Yes. Studio projects can be shared using a project link when someone needs to review the work or follow the current version.

Studio is suited to scripts, product demos, tutorials, courses, podcasts, documentaries, dialogue, audiobooks, and other short- or long-form narration that benefits from block-level revision.