Pricing

On a paid plan, you can buy a top-up of extra words or voice clones from the app at any time. Top-ups are prepaid, so you are never billed automatically for going over your allowance. On the Free plan, you need to wait until your next monthly reset or upgrade to a paid plan.

It depends on your plan. Extra words cost $2 per 1,000 on Plus, $1.50 on Pro, and $1 on Scale. Voice clones come in packs of 5: $25 on Plus ($5 each), $17.50 on Pro ($3.50 each), and $10 on Scale ($2 each). The minimum purchase is 10,000 words or 1 pack of voice clones. Rates are the same on monthly and annual billing.

No. Top-ups roll over from month to month until you use them. Your plan's monthly words and voice clones are always used first, and your top-up balance is only used after they run out.

No. Top-ups need an active paid plan. Upgrade to Plus, Pro, or Scale first, then buy a top-up from the app.

You keep it. Your unused top-up balance stays on your account, and you can use it again once you resubscribe to a paid plan.

No. A voice clone counts toward your allowance once it is created successfully, even if you delete it later.

Only for the unused part. Words or voice clones you have already used from a top-up cannot be refunded.

That is a step introduced by our payments processing partner Stripe for enhancing your security.

Your quota will be changed according to the plan you downgrade or upgrade to.

No. Any unused words included in your monthly plan expire at the end of the billing cycle and do not carry over. When the next billing cycle starts, your allowance resets to the amount included in your plan, and the unused balance from the previous cycle is set to zero.

As of today, Narration Box supports all debit and credit cards.

Once you are logged in to your account and are on the home screen, you can upgrade your plan by clicking on the Billing button on the left sidebar. You will be asked to verify your email as your billing info is sensitive. Once you have verified your email, you will see an Update plan button, clicking on which, will show you all the plans and option to upgrade.

Once you are logged in to your account and are on the home screen, you can upgrade your plan by clicking on the Billing button on the left sidebar. You will be asked to verify your email as your billing info is sensitive. Once you have verified your email, you will see an Update plan button, clicking on which, will show you all the plans and option to upgrade.

If you are on a paid plan, you need to have at least one payment method on file at any given time. If you have multiple payment methods added, you can remove one by clicking on the Billing button on the left sidebar. You will be asked to verify your email as you billing info is sensitive info. Once you have verified your email, you will see the Payment Method section where you can view and manage your payment methods.

If you choose to cancel your subscription or for some reason your subscription doesn't auto-renew and you move to the free plan, your content will not be deleted or any other changes will not be made to the content you created during your subscription was running.

Monthly subscription is charged every month while annual subscription is charged once an year. Annual subscriptions are better because you save a whopping 20% on any plan when you choose to pay only once a year.

When your subscription is due, we will make a charge attempt on your payment method. If an attempt fails, after one week, your subscription will be cancelled. If your payment method is having any issues, you can add another or reach out to us.

You can ask for a refund within 10 days of the start of the billing period given that you have not used more than 2000 words. Additionally, if you created one or more premium voice clones, we will deduct $1 per voice clone from your refund amount.

You can add a payment method by clicking on the Billing button on the left sidebar. You will be asked to verify your email as you billing info is sensitive info. Once you have verified your email, you will see a “Add payment method button”

You can find your invoices under the “INVOICE HISTORY” section in the billing portal.

Payments can fail due to several reasons. The most common ones according to our payments partner are: 1. Your bank declined the payment 2. Your card has insufficient funds 3. The payment was not verified on your end. Some banks require an extra verification step. If your bank is one of them, please make sure you follow all verification steps when you are paying for the first time.

All promotional offers, discount codes, and special pricing apply exclusively to self-serve subscription plans. Discounts do not apply to enterprise plans, multi-license agreements, or custom contracts. For enterprise or bulk licensing inquiries, please contact our sales team directly. Any custom pricing must be explicitly agreed to in writing.