Privacy and Data Protection
At Narration Box, we understand that our users entrust us with deeply personal and valuable material. This includes unpublished manuscripts, audiobooks, scripts, voice recordings, and cloned voices that may represent years of creative effort or a person's own identity. Protecting this data is a core responsibility, not an afterthought.
Purpose Limitation and Transparency
Before or at the time of collecting any personal information, we clearly identify the specific purposes for which the information is being collected. We collect and use personal information solely to provide, operate, improve, and support Narration Box services, including text-to-speech generation, audiobook creation, and voice cloning workflows.
We do not collect personal data for speculative, unrelated, or undisclosed purposes.
No Training on Your Content
We do not train AI models on your text, audio, voice recordings, cloned voices, manuscripts, or audiobooks.
All content you upload or generate on Narration Box remains your intellectual property. Your creative work and voice data are used only to deliver the service you explicitly request and are not reused to improve global models, shared datasets, or third-party AI systems.
Data Minimization and Retention
We collect only the data that is necessary to provide the service effectively.
Personal information and content are retained only for as long as required to fulfill the stated purposes, comply with legal obligations, or support user-initiated actions such as saving projects. You may delete your projects or data where applicable, and we honor reasonable data deletion requests.
Lawful and Fair Collection
Personal information is collected by lawful and fair means, and where appropriate, with the knowledge and consent of the individual concerned. We do not use deceptive, hidden, or invasive data collection practices.
Accuracy and Relevance
We take reasonable steps to ensure that personal data used for service delivery is relevant, accurate, complete, and kept up to date where necessary.
Security Safeguards
We protect personal information and creative content using reasonable and industry-standard security safeguards. These measures are designed to protect against loss, theft, unauthorized access, disclosure, copying, use, or modification.
Access to user data is strictly limited to systems and personnel required to operate and maintain the service.
Limited Third-Party Data Sharing
To operate Narration Box reliably and improve product experience, we may share extremely limited data with trusted third-party services. This data is restricted to product usage signals such as feature usage, performance metrics, and error diagnostics.
We do not share user text content, audio files, voice recordings, manuscripts, or cloned voice data with third parties for advertising, resale, or training purposes.
Third-party services we use include:
- Google Analytics
- RudderStack
- PostHog
- Intercom
- Heroku
- Amazon Web Services
- Firebase
- Azure
These providers act as infrastructure, analytics, or support processors and are bound by their own data protection and security obligations.
Communication and Email Preferences
All Narration Box mailing list emails include a clear unsubscribe link at the bottom. You may opt out of non-essential communications at any time.
Breach Notification
If we become aware of a data breach that affects personal information, we will inform impacted users promptly and transparently, in accordance with applicable laws.
Policy Accessibility
We make information about our data handling policies and practices readily available to customers. If you have questions about how your data, voice, or content is handled, you can contact us at any time.
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